So….the second assignment is an opportunity to develop and practice a set of skills that might
help tackle that complexity. These techniques are designed to help you make better sense/get a
clearer understanding of the many forces that make organisations complex in the first place and
that make leading change even more complicated.
These techniques involve four different types of diagrams: force field diagrams, systems
mapping diagrams, multiple cause diagrams and business process mapping diagrams. Each of
these techniques will be introduced during Weeks 9, 10 and 11.
4. These diagrams will help you to visualise the ‘systems’ that exist internally within organisations
and which exert pressures from outside the organisation. We use the word ‘systemic’ to
describe our perspective and understanding. Note: ‘Systemic’ has a different meaning to the
word ‘systematic’ which is an approach or methodology (similar to my attempts to write this
document).
5. These diagrams can help you to create ‘current state’ diagrams of organisations and also ‘future
state’ diagrams, based on proposed changes and visions for the future.
6. Finally, as Jackie will have explained, one of the keys to being a successful HR professional is to
be ‘business savvy’ . LSE (London Stock Exchange)
companies are legally required to publish Annual Reports. These are usually found o the ‘Company
Information’ page under the tab ‘Investor Relations’.
NHS Trusts publish similar annual reports and strategy documents, as do charities.
Task 2 Systems Diagramming
Using data and information extracted from your research sources produce the each of the following
diagrams:
A) 2 Systems Maps (present state and future state/vision)
B) Force Field diagram
C) Multiple Cause diagram
D) Business Process Mapping
TIP/Guidance: Decide how you wish to create each of these diagrams