Behaviour

The third assessment is an Individual written  Report, where you are required to read, think deeply and critically to allow proper analyses of topic before formulating and finalizing with your individual written research report.
Students need to strictly follow the Chicago Author-Date referencing (16th edition) style.
Please find below the two questions for Assessment Three (Individual Written Assignment):

1. The changing workforce is one of the emerging trends in organizational behavior. Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.
2. Why is emotional labour an issue for employees in the fast paced service industries?