Watch the video in Chapter 5 titled “UPS: Union Management.”
At the end of the video, you are posed with the question: What can you do as HR Director?
Write a 600-1000-word paper (in the third person voice) that addresses the question and issues presented in the video.
Demonstrate critical thinking skills while developing resolutions that effectively plan out what can be done

Here is the video:
http://mediaconsole.pearsoncmg.com/pls/us/phoenix/1323228152/hrm_0802_512.html